1. Business identity
This online store is operated by Tom-Par sp. z o.o., Chabrowa 36, 05-080 Mościska, Poland. National Court Register (KRS): 0000997755. EUID: PLKRS.0000997755. REGON: 523420912. Contact: [email protected], +48 696 852 321.
2. Scope
These terms apply to all orders placed through this store by consumers and business customers. Mandatory consumer protection laws of your country of residence remain unaffected.
3. Products
Product descriptions, images and specifications are provided as accurately as possible. Minor variations in colour or finish may occur. Products in the Emergency & Safety category are general-purpose accessories unless explicitly stated otherwise and are not represented as certified to any particular national standard.
4. Prices and VAT
Prices are shown in EUR and include applicable taxes. Optional USD, GBP and PLN amounts are indicative conversions using dated ECB reference rates. Checkout and bank-transfer balances are in EUR. Delivery costs are shown separately before you place your order.
5. Orders and contract formation
By selecting “Order with obligation to pay” you submit a binding offer to purchase the goods in your cart. The confirmation page acknowledges receipt of your order, not payment. The contract is concluded when we confirm acceptance of your order by email or phone or dispatch the goods.
6. Availability
Stock is checked when you place your order. If an item becomes unavailable after ordering, we will inform you and refund any amount already paid for that item.
7. Delivery
We deliver to the destinations listed on our Shipping & Delivery page. Delivery times are estimates.
8. Payment
No online payment is processed at checkout. Payment arrangements are described on the Order & Payment Information page. No payment is due until we have contacted you and confirmed your order.
9. Cancellations, returns and refunds
Consumers have a statutory right of withdrawal as described on our Returns & Refunds page.
10. Consumer rights and legal guarantee
Statutory warranty rights for non-conforming goods apply. See Consumer Rights.
11. Complaints
Please send complaints to [email protected]. We will respond as soon as possible.
12. Liability
We are liable in accordance with applicable law. Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Use products according to their instructions.
13. Governing law
These terms are governed by the laws of Poland. For consumers, this choice of law does not deprive you of the protection of mandatory provisions of the law of your country of habitual residence.
14. Contact
Tom-Par sp. z o.o. · Chabrowa 36, 05-080 Mościska, Poland · [email protected] · +48 696 852 321